Home Security System Troubleshooting

Home security system setting, operation troubleshooting. Help installing wireless wired home security system.
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vedard
Posts: 301
Joined: Wed Dec 05, 2018 12:27 am

Home Security System Troubleshooting

Post by vedard » Tue Jan 15, 2019 8:19 am

Home Security system is smart home automatic technology products. The home security system consists of alarm control communication panel, detector sensors, siren strobe, keypad. After correct installing, it can work well for home monitoring. But sometimes, system errors may show up. For example, battery power is low, GSM signal strength is low etc.
So, we need to know the hint of the system and know how to solve the problem.
Trouble 1: The alarm communication panel does not make alarm (siren on spot) or the alarm panel does not dial notification call when sensor triggers alarm.
Possible cause: 1.The system is not armed or it is still at process of delay arm. (arm it or waiting for delay arm time)
2. The notification phone number is wrong. (Set notification phone number correctly according to manual)
3. Door contact magnetic strip and transmitter installation distance is too large. Or door contact battery is low.
(Reinstall the door contact)
4. PIR battery is low. (Replace the PIR battery)

Trouble 2. PIR detector does not work.
Possible causes: 1. Low battery for PIR detector. (Replace the battery)
2. PIR detector is not switched on. (Switch on the PIR)
Trouble 3. PIR sensor detection distance shorten
Possible causes: 1. The PIR detection lens is dirty and need clean (Use cotton ball with alcohol to clean the lens surface)
2. The PIR is not correctly installed on angle and height (Correctly re-install the PIR)
3. The environment temperature is high (Adjust the PIR sensitivity)
Trouble 4. False alarm of PIR
Possible cause: 1. The PIR is not correctly installed (Re-install the PIR)
2. Sensitivity is set too high (Adjust the sensitivity)
Trouble 5. Battery life time is too short for the PIR
Possible cause: 1. The PIR is frequently triggered at disarm status. (Shut off PIR at disarm status or set as save power mode at disarm status with inside pin)
2. Battery quality is bad (Replace to good battery)
Trouble 5. Remote controller does not work
Possible causes: 1. Remote controller battery is not well connected. (Reinstall the battery)
2. Battery power indicator LED is dark , low battery (Replace the battery)
Trouble 6. The wireless door contact does not work
Possible causes: 1. Battery is not well connected (Re-install the battery)
2. The power indicator led keeps lighting on (Replace the battery)
Trouble 7. The alarm control panel arm, disarm or alarm by itself.
Possible causes: 1. PIR low battery (replace PIR battery)
Trouble 8. The alarm panel does not have response when remote controller operate
Possible causes: 1. The keypad setting is at on position. (Put the keypad setting to off position)
2. The alarm panel AC power supply is disconnected and backup battery is off. (Confirm the AC power is supplied and backup battery is on)
3. The alarm control panel program stopped. (Shut off all power supply and restart the system)
4. Lightning stroke caused the alarm panel not working (Repair the panel)
Trouble 8. The alarm control panel keeps sounding and no reaction to remote control operation.
Possible causes: 1. Lightning stroke caused the alarm panel not working (Repair the panel)
Trouble 9. The alarm control panel sounds once only when sensor triggered. And it does not dial out for phone notification.
Possible causes: 1. Memory missing from the Microwave chip. ( Re-input notification phone number according to manual)
Shop Focus brand wireless alarm, HB solar power alarm, HST fire alarm at https://www.vedardalarm.com

vedard
Posts: 301
Joined: Wed Dec 05, 2018 12:27 am

Alarm System Troubleshooting–Part 3 Detector

Post by vedard » Sat Feb 02, 2019 9:12 am

Alarm System is a security system consists of 3 parts alarm units. They are detectors, alarm control panel and CMS. We will share our working experience of alarm system troubleshooting categorized into 3 articles according to these 3 parts.
1.Perimeter Beams Detector
a. Alarm Control Panel does not alarm after connection of perimeter beams detector and trigger or alarm control panel can not be armed cause of the perimeter beams detector zone fault.
Possible causes: There is block between transmitter and receiver beams, connection error between beams detector and alarm control panel. The tamp-resistant switch is not closed or there is short-circuit or cut of the wiring, low voltage supplied. The perimeter beams detector zone is not programmed or not correctly programmed.
Solutions: Correctly enroll wireless perimeter beams detector or wire wired perimeter beams detector to the alarm control panel with EOL resistor. Check and confirm there is no short-circuit or cut of wiring and confirm the supplied voltage is more than 9V. Check and confirm the transceiver terminal is calibrated to receiver terminal and check the LED indicator to confirm it is at normal work status. Correctly program the zone attribute of the perimeter beams detector.
b. At installation and adjustment process, the beams detector keeps triggering alarm at alarm control panel disarm status and can not disarm it.
Possible causes: The wired perimeter beams detector circuit is at open status and the defense zone is set as 24 hours zone.
Solution: Check the connection of wired beams detector and alarm control panel and confirm it is close circuit with correct EOL resistor wired. Set beams detector zone attribute as normal zone if it is needed.
c. The LED calibration instruction is flashing or keeps lighting on
Possible causes: Receiver terminal and transmitter terminal is not calibrated correctly, the distance between receiver terminal and transmitter terminal is too long, there is block between receiver terminal and transmitter terminal, low voltage is supplied or tamper-resistant circuit is not closed.
Solution: Correctly wiring the signal and power lines between receiver terminal and alarm control panel, check and confirm the tamper circuit is closed. Adjust the receiver terminal and transmitter terminal angle to make sure it is calibrated. Ensure supplied voltage is more than 9V to the beams detector.
d. False alarm from perimeter beams detector
Possible causes: Voltage fluctuation is too large. Environment interference. There is water input and short-circuit caused of the detector or fault of the detector.
Solutions: Check and confirm the supplied voltage is more than 9V. Check and confirm the wiring is good. Replace the false alarm beams with good beams to confirm whether or not the beams is wrong.
2. Detector ( wired detector and wireless detector)
a. The detector does not alarm after connection to alarm control panel and triggered or the detector zone has fault and disables arm of the system.

Possible causes: The detector is not correctly connected to alarm control panel, the tamper circuit is not closed, there is short-circuit or cut of the wiring or low voltage is supplied. The detector zone attribute is not programmed correctly or not programmed.
Solution: Correctly wiring detector and alarm control panel (correct value of EOL resistor should be wired according to the alarm control panel). Check and confirm there is no short-circuit or cut of the wiring. Check and confirm the supplied voltage is more than 9V. Check and confirm the alarm indicator on the detector is off then wiring the tamper circuit closed. Correctly program the detector alarm zone.
b. At installation and adjustment process, the detector keeps alarm at alarm control panel disarm status and can not be disarmed.
Possible causes: The detector circuit is open and the alarm zone is set as 24 hours zone.

Solutions: Check and correct the wiring of the detector and alarm control panel. Set the alarm zones attribute as normal zone.
c. False alarm of the detector

Possible causes: There is environment interference such as sun light, flowing air and the detector sensitivity is set as high rate.
Solution: Install the detector correctly at proper place according to detector’s installation instruction. Adjust the sensitivity according to environment interference. Check the detector voltage. Replace another detector to test and if it still makes false alarm, then install a MW+PIR double technology or so for interference resistance.
d. Detector alarm LED keeps flashing and the alarm control panel showed fault of the detector

Possible cause: The detector battery voltage is low
Solution: Replace the battery for the detector

3. Wireless door contact makes false alarm
Possible cause: the the installing distance between the magnetic strip and alarm transmitter is too large.
Solution: Check the distance of magnetic strip and alarm transmitter and adjust it to meet requirement of door contact installation.
Shop Focus brand wireless alarm, HB solar power alarm, HST fire alarm at https://www.vedardalarm.com

vedard
Posts: 301
Joined: Wed Dec 05, 2018 12:27 am

Alarm System Troubleshooting–Part 2 Alarm Control Panel

Post by vedard » Sat Feb 02, 2019 9:13 am

Alarm System is a security system consists of 3 parts alarm units. They are detectors, alarm control panel and CMS. We will share our working experience of alarm system troubleshooting categorized into 3 articles according to these 3 parts.

1. The alarm system does not alarm after system armed or forced armed and wired detector is triggered, why?

Possible causes: wiring error such as wired detector is not connected with alarm control panel correctly, short-circuit or cut of wiring between wired detector and alarm control panel, low voltage of the detector or end line resistor is not wired or not correctly wired. Programming error such as zone attribute is not programmed or not correctly programmed.

Solution: Check and confirm the wiring between wired detector and alarm control panel is good and end line resistor is wired correctly. Check the supplied detector voltage and confirm it is not less than 9V. Check the zone attribute is edited correctly.
The alarm system does not alarm after system armed or forced armed and wireless detector is triggered, why?
Possible causes: The detector battery voltage is low. The detector is not correctly learned to the alarm control panel. The detector is not programmed into the alarm system zone or zone attribute is not programmed correctly. The distance between wireless detector and alarm control panel exceeds rated distance. There is metal block between wireless detector and alarm control panel.
Solutions: Change the battery and re-enroll the wireless detector to the alarm control panel, correctly programming the detector zone attribute. Shorten distance between wireless detector and alarm control panel. If there is metal block, please replace the wireless detector.
3. The alarm control panel can not receive remote signal and transferring signal, why?

Possible causes: Power supply is not enough for remote controller or signal transceiver, the wireless remote or transceiver is not enrolled correctly into the alarm control panel. The distance between the remote or transceiver and the alarm control panel is too long. Alarm control panel can not decode the received signal.
Solutions: Change remote battery and re-enroll the remote controller to the alarm control panel correctly. Shorten the distance between the remote control or the transceiver to the alarm control panel. If above solution does not work, there maybe problem of the wireless receive module of the alarm control panel and it should be return to factory for repair.
4. The alarm control panel makes false alarm, why?
Possible causes: the detector fault or wrong installed.

Solution:
Check which zone triggers alarm and check the detector.
5. The alarm control panel makes sounds at normal work status.

Possible causes: The alarm control panel can make sounds of alarm, fault alert, delay arm sound, alarm delay sound etc.
Solution: Check and identify which sound the alarm control panel made then solve the problem according to the sound. If no alarm is triggered by detector and no instruction is made to the alarm control panel and it makes sound, then there maybe the alarm system error.
6. External siren is wired to the alarm control panel, but it does not sound when alarm control panel alarms.
Possible cause: the Positive and negative wiring between siren and control panel is reverse or short-circuit. The siren voltage is low (less than 12V). The external siren is not programmed or correctly programmed to the alarm system.
Solutions: Check and confirm the wiring is correct. Check and confirm there is 12V voltage output to the siren when the system alarms. If not, please program the system and turn on the external siren. If all above is ok but still no output from the external siren, please change a siren to test or change a alarm panel to test.
7. The alarm control panel does not dial alarm receiving number when it alarms.
Possible causes: strong interference or short-circuit, cut of the telephone line. The receive phone number and communicate format, communicate grade is not programmed correctly to the alarm system. The telephone theft function is turned on.
Solutions: Check and confirm the telephone line is good without strong interference, short-circuit and cut. If additional code is needed for outline dialing, please add it to the receive phone number when program it.
8. The alarm control panel does not dial CMS telephone number when it alarms
Possible causes: strong interference or short-circuit, cut of the telephone line. CMS telephone number is not correctly programmed into the alarm system or user code is not enrolled or not correctly enrolled.
Solution: Check and confirm the telephone line is good without short-circuit and cut. Check and confirm the CMS number including communicate format and grade and user code is programmed correctly. If all above is good and problem still exist, then please check the interference of the telephone line. CMS communication is data communicate and strong interference may lead to communication interruption.

Conclusion: the updated new technology alarm control panel has voice, LCD menu, graphic prompt and low battery alert. So, alarm system troubleshooting is easy and the system has self-check maintenance program. So, alarm system is not coded and easy to operate than before.
Shop Focus brand wireless alarm, HB solar power alarm, HST fire alarm at https://www.vedardalarm.com

wadesteve
Posts: 1
Joined: Mon Feb 11, 2019 12:26 pm

Re: Home Security System Troubleshooting

Post by wadesteve » Mon Feb 11, 2019 12:38 pm

The issue which was making a user annoying while having the error in the security system. so please refer to relative article to find out the solution for troubleshooting which is having the overall part that will provide the best guidance from it.

NikPrurl
Posts: 1
Joined: Thu May 23, 2019 4:44 am

Home Security System Troubleshooting

Post by NikPrurl » Sat May 25, 2019 11:49 pm

Thermostat and fridge should be wifi.

Dont forget to prewire for security cameras. A simple cat6 will work and you will use a POE adapter to power the cameras.
:D

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